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Small Business Help Center

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Ongoing Franchise Issues Print E-mail
Ongoing Issues

 A number of franchisees have become disenchanted with their franchises over time. Part of this is that they come to resent the ongoing royalty fee because they do not feel they are receiving value like the startup assistance they got in the beginning.

For many, dissatisfaction arises from the franchisor not continuing to add value through new services, additional support, updated products, or other profit enhancing items. This is probably the biggest area of concern for franchisees.

Check into whether franchisees vote for a governing or advisory board for advertising funds, and perhaps an advisory committee to express the franchisee concerns to the franchisor. A good communication channel keeps the franchisor improving the value of its offering.

If your franchise has such boards, consider volunteering to serve every once in a while. This will give you a better say in franchise operations. It may also lead to occasional special consideration of your concerns and ideas.

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